Quick Facts
Shipping Overview
A fast reference for how order processing,
shipping and tracking work.
☼
Order Processing
Orders are reviewed and prepared
for dispatch. Processing time may
vary depending on order details.
PROCESSING
◇
Standard Shipping
Standard shipping may be available
depending on your destination and
selected service.
STANDARD
ϟ
Express Shipping
Faster delivery services may be
available for eligible destinations.
EXPRESS
○
Tracking Included
Tracking details are provided
after an eligible shipment has
been dispatched.
TRACKING
Your Order Journey
From Order to Doorstep
Follow the main stages your order can move
through from confirmation to dispatch.
1
Step 01
Order Received
Your order is received and the
submitted information is reviewed.
2
Step 02
Processing
Your order moves into processing
and required details are handled.
3
Step 03
Preparation
The shipment is prepared according
to applicable shipping requirements.
4
Step 04
Dispatch
After carrier handoff, tracking
information becomes available.
Delivery Options
Choose Your Speed
Available shipping services and estimated
delivery times can vary by destination.
Option
Standard
Express
POPULAR
Priority
Delivery Time
3–5 business days
1–2 business days
Destination dependent
Best For
Routine orders
Faster delivery
Urgent needs
Tracking
Included
Included
Included
Availability
Most destinations
Selected destinations
Where offered
Policy Details
What You Need to Know
Tap a topic below to view more information
about shipping and delivery.
Shipments may be handled by an
appropriate carrier based on
destination, service level and
availability.
Packages are prepared according
to applicable shipping and carrier
requirements.
Contact support as soon as possible
if your delivery address needs to
be corrected. Changes may not be
possible after dispatch.
Carrier delays, incorrect addresses,
weather and other circumstances can
affect delivery.
Track Your Package
Order Tracking Made Simple
Follow your shipment after it has been
dispatched and tracking information becomes
available.
1
Order Received
Order enters the
processing stage.
2
Dispatched
Package is handed
to the carrier.
3
In Transit
Shipment moves through
the carrier network.
4
Delivered
Shipment reaches
its destination.
Common Questions
Shipping FAQs
Quick answers to common questions about
shipping, delivery and tracking.
Processing time can vary depending
on the order and information that
needs to be reviewed.
Tracking information becomes
available after an eligible shipment
has been dispatched.
Contact support as soon as possible.
Address changes may not be possible
after dispatch.
Check the latest carrier tracking
update. If the shipment remains
unchanged, contact support.
Yes. Available services and estimated
delivery times can vary by destination
and carrier availability.
Contact support as soon as possible
with your order and tracking details
so the issue can be reviewed.
